Effective Date: [01-10-2023]
1. Information We Collect and How We Use It:
– Personal Identification Information: During transactions or account registration, we may collect:
Name: To address you personally throughout our services.
Mobile Number: For order updates, tracking, and customer support.
Address: To ensure accurate delivery of products you purchase.
Email Address: To send order confirmations, updates, and promotional offers.
2. How to Unsubscribe:
– If you no longer wish to receive our newsletters or promotional messages, you can opt-out by:
– Contacting our customer support team.
– Clicking the “unsubscribe” link located at the bottom of our emails.
3. Data Sharing and Third-Party Services:
– We collaborate with third-party services to enhance your shopping experience:
– Shiprocket: We share necessary data with Shiprocket, our delivery partner, to ensure timely and accurate delivery of your orders.
– Zoho CRM Plus: Data is integrated with Zoho CRM Plus for marketing purposes, helping us tailor offers and promotions that are relevant to you.
– We ensure that these third parties adhere to strict data protection standards and prioritize your privacy.
4. Payment Information:
– We value your trust and ensure the utmost security during transactions. We do not collect or store any customer card details on our website or servers.
– Our payment process is transparent. Upon initiating a payment, you’ll be redirected to our registered payment gateway. Once the payment is successful, you’ll be redirected back to our site with confirmation. An SMS and email notification will also be sent to you.
5. User Rights and Data Requests:
– You have the right to:
– Request access to the personal data we hold about you.
– Ask for corrections if any information is outdated or inaccurate.
– Request deletion of your data.
– For any of the above, please contact our customer support team.
6. Security Measures:
– We employ a range of technological and operational security measures to protect your data from any unauthorized access, modification, or disclosure.
7. Changes to This Policy:
8. Contact Us:
– For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our customer support team.
Phone: +91-89395 89393